Delivery & Returns
Our terms and conditions.
Our standard delivery charge is £5.50 for orders delivered within the UK, or £13.50 for international orders. UK orders over £80.00 are delivered free of charge. Orders are dispatched on the next working day, but please allow 2-3 for UK orders to arrive, or around 5-7 days for international orders.
Custom orders are dispatched within 5-7 days during busier times, but we will always try to dispatch them quicker.
Some products have a Next Day delivery option which varies in price. This is optional, and the total cost will be shown to you before you checkout.
All items we post are insured for loss and damage in transit.
If you do receive an item damaged, or you believe it may be lost, please contact us in the first instance. We'll then be in contact to get more information before lodging a claim with our delivery carrier on your behalf. Please note that we may be unable to replace your order until our delivery partner has closed the claim successfully.
We're confident you'll be totally satisfied with our products and services. If you're not, please contact us to let us know why, and to discuss your options.
Most of our orders are custom-made, meaning they're non-refundable from the point you complete your order. Some non-custom products (like pre-printed stickers or decals, for example), can be returned for a refund within 14 days.
Please note that we may charge a restocking fee for any returned items.